For Carriers
Haul with us.
Reefer loads out of the Northeast and across the lower 48. Clear rate cons, temps in writing, and a broker who has sat in your seat.
What We Require
Setup requirements
Nothing unusual. We verify all of it before we dispatch, so having it ready means you get covered faster.
Active operating authority
Common or contract authority in good standing with the FMCSA, and at least 90 days in operation.
Insurance certificate
$100,000 cargo coverage standard and $1,000,000 auto liability, with True Link Logistics LLC named as certificate holder. Reefer breakdown coverage required, and no unapproved exclusions for produce or meat. Higher cargo limits may be required on high-value loads — we will tell you before you book.
Clean safety profile
Satisfactory or unrated CSA status. We look at Unsafe Driving and HOS BASICs, not just the headline score.
Equipment that fits the load
A reefer unit capable of the setpoint on the rate con, in continuous or cycle as specified, and a trailer clean enough for food-grade freight.
Getting Started
Four steps to your first load
Step 01
Send your packet
MC number, W-9, signed carrier agreement, and a certificate of insurance. Use the form below or email them over.
Step 02
We verify
Authority, safety record, and insurance checked directly at the source. Usually same business day.
Step 03
Book the load
Rate confirmation goes out with the setpoint, mode, and pre-cool requirement written on it. No surprises at the shipper.
Step 04
Deliver and invoice
Send the signed POD and your invoice. Clean paperwork moves straight into the pay run.
How We Work
What you can expect from us
The rate is the rate
What's on the confirmation is what gets paid. Detention and layover terms are stated up front, not negotiated afterward.
Temps in writing
Setpoint, continuous or cycle, and pre-cool spelled out on the rate con so you are not guessing at the dock.
Real appointment information
Receiver hours, lumper situation, and known dock problems passed on before you roll, not after you arrive.
A person on the phone
Hugh drove Class A for six years. If something goes sideways at 2am, you are not explaining it to someone who has never backed into a produce shed.
Payment
How and when you get paid
Standard terms are net 30 from receipt of a complete invoice packet — signed POD, signed BOL, and your invoice referencing our load number. Quick pay is available; call to discuss the rate and turnaround, since terms vary.
Send paperwork to the accounting address on your rate confirmation. Legible scans or photos are fine. The single most common cause of delayed payment is a POD that is missing a signature or a load number, so it's worth a look before you send it.
Detention is payable with documented in and out times, after the free time stated on the rate confirmation. Notify us before free time expires so we can open the conversation with the shipper while it still matters.
Claims. If there is a temperature or damage issue, call us from the dock before you leave. Photos, pulp temps, and a notation on the delivery receipt at the time of the problem are worth more than anything reconstructed later.
The terms above are a summary for convenience. Your signed carrier agreement and each rate confirmation are the controlling documents.
Carrier Setup
Send us your information.
Tell us your MC number, equipment, and the lanes you like running. We'll send the carrier packet back.
Thanks, we've got it.
We'll send the carrier packet shortly. Need something now? Call 607.228.2882.